Pricing, Refund & Cancellation Policy
Transparent & fair policies for all KLIA Private Transfer services
1️⃣ Pricing Policy
- 💰 Final price confirmed before payment
- ✅ No hidden charges
- ⚖️ Transparent & fair pricing
2️⃣ Refund Policy
- 📩 Refund requests must be submitted via email or WhatsApp at least 24 hours before pickup.
- 💳 Refunds are processed using the same payment method as the original booking.
- ⚠️ Any payment processor fees may apply and will be disclosed during the refund process.
3️⃣ Cancellation Policy
- ⏰ Cancellations must be submitted at least 24 hours before pickup to avoid fees.
- 💸 Late cancellations (less than 24 hours) may incur a partial fee up to 50% of the fare.
- ❌ No-shows may be charged the full fare.
- 📞 To cancel, contact WhatsApp: +60 11 1267 5023 or Email: admin@kliaprivatetransfer.my
Frequently Asked Questions
The final price depends on pickup/drop-off locations, route, vehicle type, date/time, and availability. The price is always confirmed before payment. No hidden charges apply.
Cancellations must be submitted at least 24 hours before pickup to avoid fees. Late cancellations may incur a partial fee up to 50% of the fare. No-shows may be charged the full fare.
Refund requests must be submitted via email or WhatsApp at least 24 hours before pickup. Refunds are processed via the original payment method. Any payment processor fees may apply.
Read our full Terms & Conditions here: kliaprivatetransfer.my/terms-conditions/
